How Can We Help?
Owned and operated by Regeneration Collective, our team is ready to help with any questions about your recovery setup.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on the return process and eligibility, please refer to our Return Policy page.
Can I exchange a product for a different model?
If you need a different sauna, cold plunge, or red light therapy panel, please contact our team within the return window. We will walk you through the exchange process and help you find the right fit for your space.
How do I choose the right sauna or cold plunge for my home?
It depends on your available space, intended use, and personal recovery preferences. Our team can help you compare infrared saunas, traditional saunas, and cold plunges so you can find the setup that fits your routine and room dimensions.
Do your red light therapy panels require professional installation?
Most of our red light therapy panels are designed for simple at-home setup with included mounting hardware. If you have specific questions about placement or power requirements, our team is happy to help before you order.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our support team replies within 24 hours so your recovery plans stay on track.
Secure and Private
Your personal information is protected with industry-standard encryption at every step.
Recovery-Focused Guidance
Our team understands saunas, cold plunges, and red light therapy to help you choose with confidence.
30-Day Returns
Every eligible purchase is backed by our return policy for a worry-free experience.
